Customer Appreciation Letter

Jul 21, 2016

OnCue Logo

Thank you for building your OnCue stores.  I do service work all over the Oklahoma City metro area. I enter every location where I find an OnCue store in my phone. I usually stop at least once a day at one of the stores. My wife and I always fill up on gas at “our” OnCue store.

A few of the things that I appreciate: 

A giant awning that gives shade or protection from rain while gassing the car or entering the store-no competitor has that.
The cleanest and best planned restrooms around. (Easy entry, privacy at the urinals, and always well supplied). Also many stores have separate entries if you only need to make a pit stop.
An abundance of snacks and drinks.
Polite, friendly, and professional clerks, with no long waits in lines either.

All in all I can’t imagine a better planned business of this type.

I have NEVER written a complaint letter, let alone a complimentary letter to any business before.

For the record I’m 70 years old and I’ve lived in several different states.